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Terms & Conditions

Welcome to Dhaven Home Appliances. By accessing or using our website , you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using the services we offer.

These Terms & Conditions govern your use of the website, including all content, services, and features available through Dhaven Home Appliances. If you do not agree to these Terms & Conditions, you should not use the website or services provided.

1. General Terms

1.1 Acceptance of Terms

By using this website, you agree to the terms outlined in this document. These terms apply to all visitors, users, and others who access or use the website.

1.2 Changes to Terms

Dhaven Home Appliances reserves the right to update or modify these Terms & Conditions at any time. Changes will be posted on this page, and the updated terms will be effective immediately upon posting. We encourage you to review these Terms & Conditions periodically to stay informed of any changes.

2. Use of the Website

2.1 Eligibility

To access or use the services offered on Dhaven Home Appliances, you must be at least 18 years of age or the legal age in your jurisdiction, whichever is higher. By using this website, you represent that you are of the appropriate age.

2.2 Permitted Use

You are granted a limited, non-exclusive, non-transferable license to use the website for personal, non-commercial purposes. You agree not to:

  • Copy, modify, or distribute any content on the website without explicit permission.
  • Use any automated tools (e.g., bots, spiders) to access the website or its content without permission.
  • Engage in any activity that disrupts the normal functionality of the website.

2.3 Prohibited Use

You are prohibited from:

  • Using the website for any unlawful purpose or in any way that violates applicable laws.
  • Uploading or transmitting viruses or other malicious code that may damage the website or its users.
  • Attempting to gain unauthorized access to our servers or systems.

3. Account Creation

3.1 User Accounts

Certain services on the website may require you to create an account. You agree to provide accurate, current, and complete information when registering for an account and to update your account information as necessary. You are responsible for maintaining the confidentiality of your account and password.

3.2 Account Security

You are responsible for safeguarding your account and password. You agree to notify Dhaven Home Appliances immediately if you suspect any unauthorized use of your account or any other security breach.

4. Products and Services

4.1 Service Description

Dhaven Home Appliances provides a range of handyman services for home appliances, including repairs, maintenance, and installations. The availability of services may vary by location and depend on local regulations.

4.2 Product Availability

All products and services displayed on the website are subject to availability. Dhaven Home Appliances reserves the right to modify or discontinue any service or product at any time without notice.

4.3 Pricing

We strive to provide accurate pricing information, but errors may occur. If a product or service is priced incorrectly, we reserve the right to cancel or refuse orders at the incorrect price. Any price discrepancies will be communicated, and customers will have the option to proceed with the corrected price or cancel the order.

5. Payment and Billing

5.1 Payment Methods

Payments for services and products can be made through various secure methods, including credit cards, debit cards, and other online payment systems. We accept payments through third-party payment processors.

5.2 Billing Information

You agree to provide accurate billing information when making a purchase. This includes your name, address, and payment details. You are responsible for any fees or charges associated with your payment method.

5.3 Refund Policy

If you are dissatisfied with the service provided by Dhaven Home Appliances, you may request a refund within 30 days of the service completion date. Refunds will be issued at the sole discretion of Dhaven Home Appliances, based on the nature of the service and the circumstances of the request.

6. Intellectual Property

6.1 Ownership of Content

All content on the Dhaven Home Appliances website, including but not limited to text, graphics, logos, images, videos, and software, is the property of Dhaven Home Appliances or its licensors and is protected by copyright and other intellectual property laws.

6.2 Usage Rights

You are granted a limited, non-exclusive, and non-transferable license to access and use the content on the website solely for personal, non-commercial purposes. You are prohibited from using the content for any commercial purpose without the express consent of Dhaven Home Appliances.

7. User-Generated Content

7.1 Content Submission

By submitting content to the website (such as reviews, comments, or feedback), you grant Dhaven Home Appliances a non-exclusive, royalty-free, and worldwide license to use, modify, display, and distribute the content. You are responsible for ensuring that any content you submit does not violate the rights of third parties or infringe upon intellectual property laws.

7.2 Prohibited Content

You agree not to submit content that is defamatory, offensive, obscene, or violates the rights of others. Dhaven Home Appliances reserves the right to remove any user-generated content that violates these terms.

8. Privacy Policy

Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data.

9. Third-Party Links

9.1 External Websites

The Dhaven Home Appliances website may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the content, privacy policies, or practices of any third-party websites.

9.2 Disclaimer

By clicking on links to third-party websites, you acknowledge that Dhaven Home Appliances is not responsible for the content or functionality of those websites. We recommend that you review the terms and privacy policies of any external sites you visit.

10. Limitation of Liability

10.1 No Warranty

The website and its content are provided on an "as is" and "as available" basis. Dhaven Home Appliances makes no warranties or representations regarding the accuracy, reliability, or completeness of the content or services on the website.

10.2 Limitation of Damages

In no event shall Dhaven Home Appliances be liable for any indirect, incidental, special, or consequential damages, including but not limited to loss of profits, data, or business opportunities, arising out of the use or inability to use the website or services.

11. Indemnification

You agree to indemnify and hold harmless Dhaven Home Appliances, its affiliates, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising out of your use of the website, violation of these Terms & Conditions, or infringement of any intellectual property rights.

12. Governing Law and Dispute Resolution

12.1 Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of the jurisdiction in which Dhaven Home Appliances operates, without regard to its conflict of law principles.

12.2 Dispute Resolution

In the event of a dispute, both parties agree to attempt to resolve the matter through informal negotiations. If the dispute cannot be resolved through negotiation, it shall be submitted to binding arbitration in the jurisdiction of Dhaven Home Appliances’ headquarters.

13. Termination

Dhaven Home Appliances reserves the right to suspend or terminate your access to the website or services at any time, without notice, if you violate these Terms & Conditions. Upon termination, your rights to use the website and services will immediately cease.

14. Severability

If any provision of these Terms & Conditions is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect. The invalid provision will be modified to reflect the parties' intent as closely as possible.

15. Entire Agreement

These Terms & Conditions, together with our Privacy Policy and any other legal notices or agreements published on the website, constitute the entire agreement between you and Dhaven Home Appliances regarding your use of the website and services.